Customers are well informed and demanding who are looking for better services. In order to sustain and gain competitive advantage, analytics can really play a key role.
Keeping in mind the dynamic landscape of the Travel & hospitality sector, Analytics proves to be a vital instrument to surmount the challenges of competition, cost pressure and varying guest demands. Today’s customers are well informed and demanding who are looking for better services. In order to sustain and gain competitive advantage, analytics can really play a key role.
Many players in the travel & hospitality industry have started understanding the concept of Analytics, its efficacy and ease in execution. Thus adopting it to create a strong and loyal customer base for the long run. New age travellers are highly connected through mobile devices, tablets and various latest applications which help to search, plan and book their travel itineraries. Social media is also playing a crucial role in connecting travellers to share review and recommendations. What Analytics can do is mine this huge data floating in the travel sector, analyse them and deliver true business value.
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